Faqs

Oxlade Business School is a premier professional development institution offering over 500 intensive courses that elevate professional skills, enhance career growth, and boost organisational effectiveness.

We are proud to partner with leading organizations globally, delivering tailored training solutions that drive measurable business impact. From multinational corporations to dynamic SMEs, our client portfolio reflects our commitment to excellence across every sector.

We offer courses across major global business hubs, currently including London, Dubai, Barcelona, Istanbul, and Singapore. Each location is specifically chosen to enhance your corporate learning experience.

Yes. If you have specific organisational requirements, we offer fully customized Consultancy Solutions tailored directly to your team's challenges and strategic goals.

Access to our expert faculty is not limited to open courses. We regularly deliver powerful in-house training directly at our clients' premises or chosen venues worldwide.

Our primary dynamic training venues are purposefully set up in London, Dubai, Barcelona, Istanbul, and Singapore, with consistent standards for layout, acoustics, and corporate comfort.

To ensure a comfortable learning experience, we maintain partnerships with premium hotels near our training venues across all our locations. Our delegate support team can assist you with securing exclusive corporate rates during your stay.

Please contact us and tell us when you are able to attend the course, and we will be happy to see if we can arrange the programme on a date that is convenient for you.

Course Fees MUST be paid at least TWO weeks prior to the commencement of the course. Failure to make payment on time will result in an automatic cancellation. Full details can be found on the Terms and Conditions page of our website or training programme.

VAT is chargeable on all courses at a standard rate of 20%. According to UK Law, certain non-profit and governmental organisations may be exempt from paying VAT. In order to qualify for this exemption, please contact us for further information.

We are pleased to offer discounts when more than one delegate from the same organisation attends the same course. Please contact us for more information.

Yes. Our programs are designed to align with strict professional standards, ensuring that your certification carries weight and recognition in the global marketplace upon successful completion.

We understand the importance of seamless travel. For our international delegates, we offer coordinated airport transfer services. Please reach out to our logistics team upon booking to arrange your executive transport securely.

We strongly advise that each delegate should be covered with their own personal, medical and travel insurance for the duration of their course.

Cancellations made at least four weeks prior to course commencement will qualify for a full refund of the course fees. We regret that a fee must be charged when confirmed bookings are cancelled or transferred to future dates and that change is notified to us within two weeks of the start date of the programme. A substitute may be notified but if a substitute cannot be found, refunds will be made. Please refer to our terms and conditions page for more details.

Delegates registered on any course can be substituted at any time without risk of a penalty. Such requests must be made in writing. Please refer to our terms and conditions page for more details.

We reserve the right to amend courses or the published programme, or to cancel any course at any time, and offer an alternative date, a full refund or credit, without liability for any consequential loss or damage.

In the event that you have been less than satisfied with our services please let us know. All complaints, suggestions and feedback are given serious consideration. We will, of course, endeavour to resolve your complaint as a matter of urgency but in the unlikely event that we are unable to resolve a complaint to your satisfaction you will be able to contact the British Accreditation Council directly via their official formal complaints channel.

Once your application is received and accepted, we will formally issue an acceptance letter alongside your invoice. After your course fee payment clears, we will facilitate your joining instructions and support any required visa proceedings.

Our support team is actively available to assist you. Please send an email directly to info@oxladetraining.co.uk or call us at 02036694912.

Joining instructions will be sent to your training department upon registration and when applicable, to your email address, more detailed information will be sent the week prior to the start date of the course. These instructions will include all the necessary details to help you prepare for the course, including the schedule, location, contact phone numbers of members of Oxlade Business School, the daily schedule as well as dress code, and any additional information needed for a smooth and successful learning experience.

The dress code for the course is smart casual. At the end of the certificate ceremony, there will be an opportunity to dress a bit more formally for photos with your trainer, allowing you to capture a memorable moment of your achievement.

Our faculty features industry-leading experts and associate consultants. They combine deep subject expertise with practical, real-world corporate delivery experience to support delegates from diagnosis through to measurable workplace application.

Training is delivered through an engaging, practitioner-led approach. Rooms are set up for active discussion, group work, and presentations using case scenarios and implementation roadmaps to guarantee measurable takeaways.

Refreshments and light snacks are provided during the in-classroom training sessions. Additionally, lunch is offered.

Internet access is widely available throughout the training venues, ensuring delegates are connected and have the required resources for the course.

The course deadline for registration is 10 days prior to the commencement of the course. Please ensure all registrations are completed by this time to secure your place.